Our take on GDPR
by Laura Hunter & Claire Chappell
On 25th May the way a business handles personal data is set to change with the introduction of the General Data Protection Regulation or GDPR. These rules will give companies new responsibilities and your customers new rights over how their personal data is held. A lot of our clients have been asking how these regulations might affect their websites.
However, we are happy to point you towards resources to help you get started.
Who does it affect?
GDPR affects all businesses regardless of size who collect and keep personal information. It covers not only electronic data held on databases and computers, but any information held on paper. This includes any written down customer details, an address book of clients or any documents held in a filing cabinet.
How does this apply to my website?
If your website has a contact form, allows people to leave comments, has an online shop or allows donations you need to review your policies regarding the data you collect. If you run events and take peoples details for this or have a newsletter sign up option on your website this also needs to be reviewed.
What can you do?
Start by reviewing your current processes. Identify what data you have, how you use it and how long you keep it for. Delete any data you no longer need.
Ensure all your systems, whether electronic or paper are secure. Use online security and create strong passwords for files on computers and ensure all paper documents are held under lock and key. If you gather data from your website you should add SSL so all data sent to and from your site is encrypted.
Review how you gather, record and manage consent from people to hold their personal data and change your policy if necessary. This is especially important if you undertake email marketing. People must be able to opt in to you holding their details and have an easy way to opt out.
Please be aware this content is provided for informational purposes only and should not be relied upon as legal advice or to determine how GDPR might apply to your organisation. Work with a legally qualified professional to determine how GDPR will affect to you, and how best to ensure compliance.